Support services
Personalized Support for Everyday Life
Everyone we support has a plan built around their goals and routines. We review it with you, and with your family if you wish, as things change.
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In-Home Support
Support in your own home with the daily tasks that feel hard right now, from getting started in the morning to meals, household tasks and keeping on top of appointments.
What's included
- Building healthy daily routines
- Help with household tasks and preparing meals
- Medication reminders [confirm scope]
- Keeping track of appointments and paperwork
- Encouragement and someone to talk to
Who it's for
People who want to stay independent at home but need some regular support.
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Community Support
We go with you to appointments, errands, groups and activities, and help you build the confidence to do more on your own over time.
What's included
- Going with you to appointments and errands
- Support to attend groups, classes, work or volunteering
- Practising travel and everyday community skills
- Reconnecting with friends, family and interests
- Transport [confirm whether you provide it]
Who it's for
People who find going out, or staying connected, difficult on their own.
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Mental Health & Wellbeing Support
Practical and emotional support that works alongside your doctor, therapist or case manager. We help you follow your plan, notice what helps, and keep moving forward one step at a time.
What's included
- Regular check-ins and a trusted person to talk to
- Support with the coping strategies in your care plan
- Help with routines, sleep, meals and activity
- Working alongside your clinical care team [confirm]
- Encouragement to stay connected and engaged
Who it's for
People living with anxiety, depression or other mental health challenges. We provide support, not emergency or clinical treatment [confirm].
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Personal Care
Dignified, unhurried help with personal care, always respecting each person's privacy, preferences and routines.
What's included
- Bathing and personal hygiene
- Dressing and grooming
- Moving safely around the home
- Medication support [confirm scope]
Who it's for
Anyone who needs hands-on help with personal care at home.
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Skills & Independence
Person-centered support focused on your own goals, such as cooking, budgeting, using transport or managing your home, for adults with mental health needs or intellectual and developmental disabilities.
What's included
- Individual support plans and goals
- Practising daily living skills
- Building confidence in the community
- Progress recorded at every visit by our care team
Who it's for
Adults who want to build independence, including people with intellectual or developmental disabilities.
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Respite for Family Carers
We step in at home so the people who usually provide care can take a break, knowing their loved one is supported by someone who cares.
What's included
- Planned or regular respite visits
- Companionship and activities
- Help with daily routines
- Updates for the family after each visit [confirm]
Who it's for
Families and carers who need a regular or occasional break.
Not sure where to start?
We Will Help You Find the Right Support
Tell us a little about yourself, or the person you care about, and we will talk through the options with you, with no pressure and no obligation.