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PACIFIC HEALTHCARES INC

Getting started

How Getting Support Works

Whether you are looking for help for yourself or for someone you care about, we take it at your pace and guide you through every step.

Request SupportCall

Step by step

Our Simple Intake Process

  1. 1

    Reach out

    Call us or send a request. We listen to what is going on and what you hope will change.

  2. 2

    Meet with us

    We meet you at home, or somewhere you feel comfortable, to understand your needs, routines and goals [confirm].

  3. 3

    Your support plan

    Together we agree a personal plan: what support, how often, and the goals we will work towards.

  4. 4

    Support begins

    Your support worker starts visiting, and we review the plan with you regularly.

Before we start

What Helps Us Prepare

A little information up front helps us support you well from the very first visit.

  • Your goals. What would you like to be easier, or to be able to do again?
  • Your routines. The times of day that work best, and anything that helps you feel at ease.
  • Your care team. Contacts for your doctor, therapist or case manager, if you have them [confirm].
  • Paperwork. [List any intake or referral documents you require].

Family and carers

Families Are Part of the Team

With the consent of the person we support, family members and carers are welcome to take part in planning and to receive updates. You can reach us during our office hours below.

Office hours

[Mon to Fri, 8:00 AM to 6:00 PM]

Questions? Call us

[(000) 000-0000]

Our office

[Street address], [City], [State] [ZIP]

Resources

Helpful Information

Ask us for any of the documents below, or we can go through them with you at your first meeting.

  • [Intake or referral form]
  • [Consent to share information]
  • [Service agreement]
  • [Support plan overview]

Questions

Common Questions

How soon can support start?

[Explain your typical timeline from the first call to the first visit.]

Who do I contact once support has started?

[Name the role people should contact, e.g. the Care Coordinator, and how to reach them.]

Can family members be kept updated?

Yes, with the consent of the person we support. [Describe how often and how you share updates.]

We are here to help

We Walk With You Every Step

Have a question about support, timing or availability? Call us or send a request.

Request Support Call [(000) 000-0000]